Trust & Transparency

Governance

Operation Phoenix is governed by an independent board and advised by professionals with experience in research, ethics, and veteran advocacy.

Financial Transparency

As a newly established organization, our first annual report is forthcoming.
Interim updates will be published as available.

POLICIES

Privacy Policy

Operation Phoenix respects your privacy. We collect personal information voluntarily provided, such as name, email address, and donation information.

Information is used to process donations, communicate updates, respond to inquiries, and improve our website. We do not sell or share personal information.

Donations are processed by third-party providers. Operation Phoenix does not store payment details.

Contact: info@operationphoenix369.org

Donor Privacy Policy

Operation Phoenix does not sell, trade, or share donor information. Donor data is used solely for internal purposes, including receipts and mission-related communication.

Donors may remain anonymous and may opt out of communications at any time.

Contact: donations@operationphoenix369.org

Terms of Use

This website is provided for informational purposes only. Content may be updated without notice.

All content is the property of Operation Phoenix and may not be reproduced without permission.

Information on this site does not constitute medical advice.

Medical & Research Disclaimer

Operation Phoenix is a nonprofit research organization.

We do not provide medical treatment, therapy, or clinical care.
We do not manufacture, distribute, sell, or administer controlled substances.

All research participation is voluntary and subject to informed consent, ethical review, and regulatory approval.

If you are experiencing a medical or mental health emergency, seek immediate professional care or contact 988 (Veterans Crisis Line).

Refund Policy

Donations are generally non-refundable.

Refunds may be considered if a donation was made in error or due to a processing issue. Requests must be submitted within 14 days.

Contact: donations@operationphoenix369.org

Conflict of Interest Policy

Board members, officers, and key contributors must act in the best interest of Operation Phoenix. Any potential conflict must be disclosed and managed according to nonprofit governance best practices.

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